ORDERING & RETURNS
Order the Way You Want
Via Phone 1 800 256-4800
We are usually in the office 10 am to 5 pm Monday thru Friday.
Or leave an order on the answering machine after hours, weekends & holidays.
Touchstone’s can ship orders via FedEx, UPS, or USPS, provided that you live in the carrier’s service area. Please specify your shipping preference when placing your order.
Via Mail
Our address is:
Touchstone Artworks
5011 E. Texas St.
Bossier City, LA 71111
Order Online
Order thru our secure website at: www.BessMaid.com
Our e-mail address is: info@touchstoneartworks.com
Satisfaction Guaranteed
Once your order leaves Touchstone’s, it is tracked to ensure that it’s delivered on time and trouble-free. We guarantee every product for 30 days to assure your satisfaction. We accept returns if the product isn’t what you expected or doesn’t meet your specifications within that 30 day period. To make the return process easy, we offer Return Authorization (RA) numbers.
Return Policy
We accept returns within 30 days of shipping date for exchange or full merchandise refund. Enclose a note with your merchandise stating whether you want to make an exchange or receive a refund or credit.
For the quickest processing of your return:
- Call to inform us of a return
- Receive an RA number (Return Authorization Number) for that item.
- Put the RA number on the outside of the box with the returned item.
The RA number will ensure that your return will be processed as a top priority.
Returns Address:
Touchstone Artworks
5011 E. Texas St.
Bossier City, LA 71111